All capitalized terms used and not otherwise defined herein shall have the meaning ascribed to them in Wisdify’s Terms & Conditions.
As used herein the term “use” shall mean use, access, install, sign into, connect with, download, visit or browse the Services.
Information You Provide to Us Directly
Wisdify may collect different information from or about You depending on the manner in which You use the Services. The following examples are provided to help You better understand the information We may collect through Your use of the Services.
Please note, Wisdify is not responsible for how others use information that is publicly available or otherwise accessible to others who have access to the Services.
When You sign up for and use the Services, We will collect any information You provide to Us directly such as the following:
In order to use certain features of the Services, such as purchasing or registering for a Course, You are required to register for an Account, and in that case, We will collect and store any registration information You provided to Us, such as e-mail address, password, and Your address, and we will assign You a unique identifying number (“Registration Information”).
You may also have the option of providing additional information about Yourself, including but not limited to a photo, headline, website link, social media profiles, or other information you may choose to enter (“Profile Information”) to create a profile (“Profile”). Your Profile and Profile Information will not be publicly viewable to others.
Public Posting / Shared Content:
Some of the Services may allow You to interact with other Users and/or post, share, communicate or otherwise transmit content publicly, such as by posting comments in a Course page or commenting on a blog article (collectively “Shared Content” or “Public Posting”). We may collect and store Public Postings and Shared Content. Shared Content or Public Postings may be publicly available or viewable by others depending on where such content is posted.
You hereby grant Wisdify a non-exclusive right and license to reproduce, distribute, publicly perform, offer, market and otherwise use and exploit the Public Postings and Shared Content.
Wisdify allows You to enroll in and take online Courses on a variety of topics where, among other things, You will take quizzes and assessments. We collect information relating to taking Courses, including, without limitation, course, assignment, and quiz completion activity, answers to questions, essays and other items submitted to satisfy the Course requirements, (“Course Information”).
If You registered with Wisdify as part of an employer’s or other organization’s purchased plan, You hereby consent to Our sharing of Course Information to the appropriate representative at your employer or organization. Your employer or organization may use the Course Information at their discretion.
If You make any purchases through our Services, such as for Courses, We may collect certain information regarding Your purchase (such as Your name and zip code) as necessary to process Your order. You will be required to provide certain payment and billing information directly to our payment processing partners, including but not limited to Your name, credit card information, billing address and zip code. We do not access, store or collect Your credit card information.
Information Received Through Your Third Party Platform
The Services may contain third party links or allow You to access the Services through Third Party Platforms, such as Facebook. If You use Our Services on or through a Third Party Platform, including via any any mobile and/or other Internet connected devices (“Wireless Devices”), or click on third party links, the collection, use, and disclosure of Your information and Your use of the Services will also be subject to the privacy policies and other terms of such third parties or Third Party Platforms. You should review such privacy policies, terms, and other agreements.
By way of example only, We may collect some or all of the following information from Your Third Party Platform account when You register or use the Services on or through a Third Party Platform:
- Your full name
- Your profile picture or its URL
- Your ID Number, which is linked to publicly available information such as Your name and profile photo
- The login e-mail address
- Your physical location and that of Your access devices, including any Wireless Device
- Your gender
- Your birthday
- List of friends or contacts
You may choose not to allow the Third Party Platform to provide Us with certain information about You, but You might not be able to use certain features of Our Services if You enable such restrictions.
Sweepstakes, promotions, and Surveys
Communications, Support Requests, Potential Abuse
Information We Collect Through Automated Means
Technical and Usage Data
When You access the Services, including browsing Our Courses, We collect certain information by automated means. This information may include without limitation: (a) technical information about Your computer or Wireless Device, such as Your IP address, device type, operating system type and version, unique device ID, browser, browser language, domain and other systems information, platform types (collectively, “Technical Information”); and (b) usage statistics about Your interaction with the Services, including Courses accessed, time spent on pages or the Services, pages visited, search queries, click data, portions of the Services used, date and time, and other information regarding Your use of the Services (collectively, “Usage Data”).
This Technical Information and Usage Data, which may be linked to Your information, is collected through the use of server log files and tracking technologies, including: (i) cookies, which are small files that websites send to Your computer or Wireless Device to uniquely identify Your browser or mobile device or to store information in Your browser setting; and (ii) web beacons, which are small objects that allow Us to measure the actions of visitors using the Services.
IP addresses received from Your browser or device may be used to determine Your approximate location, such as the city, state and/or country associated with an IP address.
Cookies and Data Collection Tools
We may also employ web beacons or other technology for a variety of reasons such as: (i) allowing Us to know if a certain page was visited or whether an e-mail was opened; (ii) allowing Us to advertise more efficiently by excluding our current Users from certain promotional messages or identifying the source of a new installation.
Third parties with whom We partner to provide certain features on Our site may use Local Storage Objects, also known as Flash Cookies (LSOs) to collect and store information. Various browsers may offer their own management tools for removing LSOs.
We may use third-party browser and mobile analytics services on our Service, including but not limited to Google Analytics and Hotjar. These service providers use the sort of technology described above to help us analyze how users use the Services, including by noting the third-party website from which you arrive, how often You use the Services, the events that occur within the Service, usage data, performance data, and where the application was downloaded from.
The information collected will be disclosed to or collected directly by these service providers, and We use this information to improve the Services, to better understand the functionality of the Services on a computer or other device, and to provide information that may be of interest to You.
You have some choices concerning our use of these analytics. For instance, to prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here; to opt out of Hotjar’s use of Your information for analytics click here.
We may use third-party advertising technologies that allow for the delivery of advertising about our Services on other websites You visit and other applications You use. The ads may be based on various factors such as the content of the page You are visiting, information You enter such as Your age and gender, Your searches, demographic data, user-generated content, and other information we collect from You. These ads may be based on Your current activity or Your activity over time and across other websites and online services and may be tailored to Your interests.
We use third parties (e.g., ad networks and ad servers such as Google Analytics) to help deliver these tailored advertising on other websites and in mobile applications. These third parties may place cookies or other tracking technologies on Your computer, mobile phone, or other device to collect information about Your use of the Services as discussed above and may access these cookies or other tracking technologies on Your computer, mobile phone, or other device You use to access the Services in order to serve these tailored advertisement.
When using a mobile application you may also receive tailored in-application advertisements. Each operating system, iOS for Apple phones, Android for Android devices and Windows for Microsoft devices provides its own instructions on how to prevent the delivery of tailored in-application advertisements. You may review the support materials and/or the privacy settings for the respective operating systems in order to opt-out of tailored in-application advertisements. For any other devices and/or operating systems, please visit the privacy settings for the applicable device or contact the applicable platform operator.
Please note that to the extent advertising technology is integrated into the Services, You may still receive advertisements on other websites and mobile applications even if You opt-out. In that case, the advertising will not be tailored to Your interests. Also, we do not control any of the above opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices You make using these mechanisms or the continued availability or accuracy of these mechanisms.
Our Policy Concerning Children
We recognize the privacy interests of children and We encourage parents and guardians to take an active role in their children’s online activities and interests. Children under the age of 13 should not use or attempt to use Our Services. If We learn that We have collected personal information (as defined by applicable law) from a child under 13, We will take reasonable steps to delete such information.
Parents who believe that Udemy might have collected personal information from a child under the age of 13 may submit a request to email@example.com and request that the information be removed.
How We Use the Information We Collect
Wisdify may use the information We collect through Your use of the Services to:
- Provide, administer, and facilitate Your use of the Services, including to display customized content;
- Process or fulfill Your request(s) and/or order(s) for Courses, products, services, information or features;
- Communicate with You concerning Your Account by:
- Responding to Your questions or concerns;
- Emailing You information about Your progress in Courses, rewards programs, new services, new features, promotions, newsletters, and other available Courses, which You can opt out of at any time;
- Understand and improve the Services and develop new products, services or features;
- Enable User-to-User communication and interaction;
- Manage Your Account preferences, establish Your Profile and Registration Information;
- Facilitate the technical functioning of the Services, including without limitation to troubleshoot and resolve issues, secure the Services; and prevent fraud and abuse
- Respond to customer support questions and issues and resolve disputes;
- Create, review, analyze and share Technical Information;
- Analyze trends and User traffic, track purchases and usage information;
- Advertise our Services on third party websites or mobile applications
- Market, process or fulfill Promotions administered or sponsored by Wisdify;
- Solicit feedback from Users;
- As We, in Our sole discretion, otherwise determine to be necessary or required to ensure the safety and/or integrity of Our Users, employees, third parties, members of the public, and/or our Services;
- Identify unique users across devices; or
- Tailor advertisements across devices.
When and How We May Share/Disclose Your Information with Third Parties
About You with an employer or organization
We may share Course Information, course, assignment, and quiz completion activity, and certain Registration Information and Profile Information with the appropriate employer or organization representative if you sign up with our services through their paid plan. If You communication with Wisdify, such as by asking a question, we will not share that information.
Third Party Business Partners, Service Providers, Contractors or Agents
We may share Your information with third party companies that perform services on Our behalf, including for payment processing, order fulfillment, data analysis, marketing services, advertising services (including but not limited to retargeted advertising), e-mail and hosting services, and customer services and support.
About You with other Users
As mentioned above your Profile Information will not be publicly viewable. However, if you post a comment on a forum, blog or other public Service, that information will be publicly viewable by other Users.
As discussed above, We use third-party analytics such as Google Analytics and Hotjar to help understand Your usage of our services and to improve our Service. We may provide Your contact information, Registration Information, Technical Information, Usage Data, or de-identified data to communicate with You in a more effective and customized manner.
Business Transfers, Sales, Mergers, or Divestitures
In the event that Wisdify undergoes a business transition, such as a merger, acquisition, corporate divestiture or dissolution (including bankruptcy), or a sale of all or a portion of its assets, We may share, disclose or transfer all of Your information to the successor organization in such transition or during steps in contemplation of such activities (e.g., due diligence).
With Your Permission
We may share information with Your consent.
Aggregate or De-identified Information
We may disclose or use aggregate or de-identified information for any purpose.
We may share Your information in connection with any Promotion You enter on or through the Services, as necessary to administer, market, sponsor, or fulfill the Promotion or as required by applicable laws, rules or regulations (for example, to provide winners’ lists or make required filings as appropriate) or in accordance with the applicable rules of the Promotion. We may share Your information with a third party assisting us in administering the Promotion.
Advertising of Third Party Products/Services
While we do not currently offer advertising on the Services, if we do offer advertising in the future, we may use and share with third party advertisers (and other third parties) certain Technical Information, Usage Information and/or Aggregate Information to show general demographic and preference information among our Users. We may also allow advertisers to collect Technical Information or Aggregate Information, which they may share with Us, through the use of tracking technologies like cookies and web beacons. The information collected may be used to offer You targeted ad-selection and delivery in order to personalize Your User experience by increasing the likelihood that advertisements for products and services You see will appeal to You, a practice known as behavioral advertising, and to undertake web analytics (i.e. to analyze traffic and other end User activity to improve Your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, You can visit the Network Advertising Initiative website. Please note this does not opt You out of being served ads. You will continue to receive generic ads. We do not control the above opt-out tools and are not responsible for their operation or which companies choose to participate in these programs.
Social Media Features
Safety, Security, Cooperation with Law Enforcement, & Compliance with Legal Obligations
How Do We Keep Your Information Secure?
Wisdify takes appropriate security measures to protect against unauthorized access to, or unauthorized alteration, disclosure or destruction of, data that You share and We collect and store. These measures vary based on the sensitivity of the data we collect and store. Unfortunately, however, no system can be 100% secured, and We cannot guarantee that communications between You and Wisdify, the Services, or any information provided to Us in connection with the information We collect through the Services will be free from unauthorized access by third parties. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of User information at any time. Your password is an important component of Our security system. As such, it is Your responsibility to protect it. Do not share Your password with any third parties. If Your password has been compromised for any reason, You should change it immediately and contact firstname.lastname@example.org with any concerns.
Your Choices Regarding the Use of Your Information
You can always choose not to provide certain information to Us but You may not be able to use certain features of the Services. If You do not wish to receive promotional communications from Us, You can opt-out by: (i) following the unsubscribe instructions provided in the promotional communication You receive.
Please note that despite Your opt-out choice, We will still send You transactional and/or relationship messages regarding the Services, including, for example, administrative confirmations, order confirmation, important updates regarding the Services, and notices regarding our policies.
The browser You use may provide You with the ability to control cookies or other types of local data storage. Your Wireless Device may provide You with choices around how and whether location or other data is collected and shared. Wisdify does not control these choices, or default settings, which are offered by makers of Your browser or mobile device operating system.
To prevent Google Analytics from using Your information for analytics, You may install the Google Analytics Opt-out Browser Add-on by clicking here. To opt out of Hotjar’s use of Your information for analytics click here.
You may also have other choices as described in the Advertising of Third Party Products/Services section.
If You have any questions about Your information, our use of this information, or Your rights when it comes to any of the foregoing, contact us at email@example.com.
How to Access & Update Your Information
You may access and update Your information that Udemy collects and maintains in the following ways:
You may update the information You provide directly to Wisdify by logging into Your Account and updating Your Account information at any time.
How to Delete Your Account and what Happens when Your Account is Terminated or Deleted
Deactivating Your Account
If You wish to delete Your Account, You may do so by contacting us via email at firstname.lastname@example.org. We will make commercially reasonable efforts to respond to Your request within 48 hours.
Account Terminated or Deleted
Please be aware that even after Your Account is terminated or deleted some or all of Your information may still remain visible to others, including but not limited to any information that has been: (a) incorporated into others User’s content, comments, postings, submissions, including but not limited to Course comments ; (b) copied, stored or disseminated by other Users; (c) shared or disseminated by You or others such as in a Public Posting; or (4) posted on a Third Party Platform. Termination of Your Account will not result in the removal of information collected and already put in aggregate form or information that cannot, in Our sole discretion, be removed without undue burden to Wisdify. Wisdify is not able and/or obligated to remove any of Your information from a Third Party Platform.
International Operations: A Note to Users Outside Of the U.S.
Wisdify stores information about visitors to Our Services and Users on servers located in the United States. By using our Services, you consent to storage of Your information inside the United States. If You are using the Services from outside the United States, please know the data and personal information You submit will be transferred to and stored in servers in the United States. The data protection and other laws of the United States might not be as comprehensive as those in Your country. By submitting Your data and/or using Our Services, You consent to the transfer, storing, and processing of Your data in and to the United States.